How HARD Was That?

It’s a fifteen minute drive from the doctor’s office to my house. As soon as I got home, I called my insurance company to ask some general questions about how I go about receiving out-of-state/out-of-network coverage for treatment if that’s recommended by my doctor. And… BIG DUH moment on my part: I have a “federal plan” type of insurance so I can go anywhere in the country as long as the provider is on the plan. If I knew this in the past, I had forgotten it. That eased my mind A LOT—I was prepared to fight to go wherever I needed but maybe I wouldn’t have to.

While I was on the phone with the insurance company, a call came in from the doctor’s office but I let it go to voicemail. I had been on the call with the insurance company for probably no more than five minutes. So, even being generous, that call from the kidney doctor’s office came within about 30 minutes of my leaving the appointment.

The message was from Dr. F herself (I has assumed it was the front office staff) who said she had called the Mayo Clinic in Scottsdale and one of the nephrologists there said he would work with me.

I literally just started laughing out loud when I heard that. I was thrilled of course, but at the same time, HOW HARD WAS THAT? I’d been waiting a MONTH for a call back from any of the places I had reached out to (and couldn’t even get through to the Mayo Clinic). She makes ONE call and within a maximum of 30 minutes has an answer for me. Son of a bitch. I was going to the Mayo Clinic!!

But wait… there’s more…